🚀 Fincover® App is Now Live!
Join 10 Million+ users on web – now available on mobile!
Last updated on: May 20, 2025
Liberty General Health Insurance and New India Assurance Health Insurance are notable providers in India, each offering a range of health coverage plans. Liberty General is recognized for its quick claim settlement process, digital-first approach, and customizable plans suitable for younger families. New India Assurance, a government-backed insurer, offers extensive network hospitals, comprehensive coverage options, and a trusted legacy. While Liberty General scores in customer-centric service and innovative plans, New India Assurance leads in reliability, wider reach, and high claim acceptance ratios. Choosing between them depends on personal preferences: opt for Liberty General if you value modern features and customer support, or New India Assurance for established credibility and broader hospital access.
Author
Read Bio
Reviewed by
Read BioGood health is good wealth and the right insurance is more important than ever in 2025 to secure your health. As medical bills are reducing and lifestyle diseases are on the rise, it is important to select the appropriate plan among the best insurance providers. The two common brands that are found in such searches are Liberty General Health Insurance and New India Assurance Health Insurance. But how are you going to determine which is more convenient to your needs? This step-by-step guide is an unbiased, straightforward, up-to-date comparison to aid in making an effective decision.
Liberty General Health Insurance is a privately-owned insurer that was founded in 2013. It has quickly expanded with personalisable plans and a technologically-advanced claim settlement model. The pioneer is New India Assurance Health Insurance, a government-owned enterprise which began operations in 1919. It has good network and robust claim support that is trusted widely in India.
These two firms also have different policies such as individual plans, family floater plans, senior citizen plans, and critical illness plans. They intend to assist Indians in controlling the healthcare expenses.
Did you know?
New India Assurance is the Indian insurer that operates in more than 25 countries worldwide as of 2025.
When an emergency occurs, selecting the appropriate health insurance may influence your health care. Although both Liberty General and New India Assurance are centred on the customer benefit, these two companies differ in terms of service, innovations, price, and benefits. Plans are compared side-by-side, which allows you to select the best plan based on your age, health requirements, and budget.
| Feature | Liberty General Health Insurance | New India Assurance Health Insurance |
|---|---|---|
| Type | Private Sector | Public Sector |
| Year Established | 2013 | 1919 |
| Claim Settlement Ratio (2025) | 94.3 percent | 93.6 percent |
| Cashless Network Hospitals (2025) | 7000 plus | 3500 plus |
| Online Policy Issuance | Yes (mobile friendly) | Yes (online but less user-friendly) |
| Pre-existing Disease Waiting Period | 2-4 years (plan-specific) | 4 years |
| No Claim Bonus | Up to 150 percent (varies by policy) | Up to 50 percent |
| Popular Plans | Health Connect, Secure Health Connect | Mediclaim Policy, Floater Mediclaim |
Liberty General has made a stance as a pioneer insurer. Their Health Connect Policy is popular because it has:
The Liberty General offers also plans that are covered by global insurance and OPD benefits, which are provided to families of Indians working in cities and NRIs who frequently visit the country.
Pros:
Cons:
People Also Ask:
Is Liberty General a good health insurance company? Yes, Liberty General is IRDAI certified and has an excellent claim settlement ratio of over 94 percent as of 2025.
Expert Insight
According to experts, the implementation of digital claims by Liberty General has reduced by half hospital discharge time in 2025, as compared to 2022.
New India Assurance has close to 100 years of trust and a robust public sector reputation. Their Floater Mediclaim and Mediclaim Policy are famous because:
Pros:
Cons:
Case Study
Mrs. Roy, a widow of 62 years in Assam, narrated that the government relations of New India Assurance guaranteed her the ease of settling claims when she became ill with diabetes. Even in her distant town, she was able to find branches.
Did you know?
According to 2025 data, New India Assurance claims over 30 lakh health claims in India every year.
| Parameter | Liberty General | New India Assurance |
|---|---|---|
| Network Hospitals | 7000 plus | 3500 plus |
| Plans for Seniors | Yes (Senior Citizen Jaivik Plan) | Yes (Senior Citizen Mediclaim) |
| Claim Settlement Time | 2-3 hours (cashless) | 3-5 days (manual, cashless at some) |
| Digital Interface | Advanced with app | Basic website, limited app features |
| No Claim Bonus | Up to 150 percent | Up to 50 percent |
| Max Entry Age | Up to 65 years | Up to 80 years |
| Waiting Period PED | 2-4 years | 4 years |
In choosing Liberty General versus New India Assurance, to put in another word, deliberate on:
People Also Ask:
Which daycare and cashless treatments are offered more by a particular insurer? Liberty General insures more than 600 daycare processes and have larger cashless hospital network, thus more convenient in urban areas.
Expert Insight
Increased transparency of plans and pricing has been brought about by the emergence of government-supported and privately operated online marketplaces in 2025 benefiting both consumers with high and low incomes.
Standard exclusions that are found in both plans are:
Check each policy document for exhaustive lists and specific inclusions or riders.
Liberty General has advanced chatbots, WhatsApp claim intimation, and e-card issuance across all plans, which will assist in fast-tracking urban-based users. New India Assurance has been still good when it comes to personal visits to the branch and also in response to calls in the last one year.
Hint: A digital insurer such as Liberty General saves paperwork in young families. For elderly policyholders or those without smartphones, New India Assurance’s physical service suits better.
Think of the Guptas, a tech-based family in Mumbai who has two school-going children, one father and one mother, both in the IT field. They desire preventive health screening, daycare procedure cover, telemedicine and mobile claim track. They selected Liberty General because of its city-based network and online capabilities.
Compare that to Mr. Shukla who has retired and lives in a village in Uttar Pradesh. He appreciated New India Assurance due to low premium, broad age coverage and easy access to local branch to make claims.
Yes. By 2025, digital platforms will be stronger and Indians will be able to compare various health insurance schemes, such as Liberty General and New India Assurance, in a few minutes. Utilize approved insurance market comparison services where they are able to input personal information and needs, compare prices immediately, inclusions, and they may actually make an application online. The approach is time-saving, does not require paperwork, and it is transparent.
Did you know?
According to a survey of urban health insurance purchasers in June 2025, more than three-fourths (72 percent) of purchasers compared plans online before purchasing.
Q. Which is the best insurer when parents are over 65 years, Liberty General or New India Assurance?
A. New India Assurance will be a better choice compared to an older parent as long as that parent is aged between 80 and 100 years.
Q. What will be the claim settlement ratio of the two in 2025?
A. Liberty General is 94.3 percent and New India Assurance is 93.6 percent.
Q. Would the following companies accept my request to purchase a family floater health plan on behalf of my in-laws?
A. Yes, the two insurers have family floater plans which may include in-laws, depending on which plan you choose.
Q. How do I know whether my hospital is on the cashless list?
A. Check the websites of insurance companies or go to digital comparison portals, where you can instantly search cashless network of hospitals using your PIN code.
Q. For what is a pre-existing disease waiting period?
A. It is the period when the health conditions that an individual has before purchasing insurance are not included. In the case of Liberty General, it is 2 to 4 years; New India Assurance is 4 years.
Q. What is the benefit of the online plan comparison?
A. It saves time, allows you to analyze features and premiums side-by-side and to choose the one that fits your medical and financial requirements.
How could we improve this article?
Written by Prem Anand, a content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors.
Prem Anand is a seasoned content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors. He has a strong command of industry-specific language and compliance regulations. He specializes in writing insightful blog posts, detailed articles, and content that educates and engages the Indian audience.
The content is prepared by thoroughly researching multiple trustworthy sources such as official websites, financial portals, customer reviews, policy documents and IRDAI guidelines. The goal is to bring accurate and reader-friendly insights.
This content is created to help readers make informed decisions. It aims to simplify complex insurance and finance topics so that you can understand your options clearly and take the right steps with confidence. Every article is written keeping transparency, clarity, and trust in mind.
Based on Google's Helpful Content System, this article emphasizes user value, transparency, and accuracy. It incorporates principles of E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness).
Loved by 1M+ users. Start your financial journey today!
