Terms & Conditions
This is the document that outlines the terms and conditions that govern the use of the Fincover platform through the Web Portal, which is located at “https://fincover.com”, and the Mobile Application Fincover. The Platform includes any other sub-domain or platform that is developed, managed, owned, or operated by Finfortune or its affiliates, or partners like Brio Workx Private Limited.
Your acceptance of these terms and conditions is considered your consent to use the Platform. Continued usage of the site means you have accepted the terms and conditions.
Interpretation
The terms “him,” “his,” “You,” “Your,” “Client,” “User,” “Investor,” “I,” “Subscriber,” and “Customer” refer to individuals who use and access the Services and Products of Fincover portal and mobile app.
By downloading our app or using our portal service, you and Fincover enter into a binding agreement. It’s important to read these terms and conditions fully as they contain crucial information about the services that we offer for your protection. If you do not agree to the terms, cease the usage of the website and mobile app immediately.
This agreement may be read in conjunction with our privacy policy or other relevant documents that apply to specific account or transaction.
Mention of ordinance, statute or law including all regulations and amendments that are currently in effect.
In addition to any other requirements stated in this agreement, you agree that you are over 18 years of age or obtained a guardian’s consent to use our site. Furthermore, you agree that you are physically and mentally competent to use the services
Description of App & Web Portal
Finfortune offers an online marketplace through its product fincover, an option to select a financial product after comparing its various parameters with its competitors. To show the most relevant plan, the company might ask a series of questions, using which our advanced algorithms show some relevant results. While our platform offers advisory services, it has not undertaken any regulatory, legal, tax, or accounting analysis relating to the suitability of the products chosen by you.
You are free to choose the product that you wish to buy regardless of the advisory provided to us. Fincover merely acts as a facilitator between the end user and the financial institution. The company would not be liable for any non-execution of orders or any incorrect execution of orders about the scheme chosen by you due to, but not limited to, system failure, or failure at third-party service providers. It is recommended that you seek appropriate professional advice, especially when it comes to investing before investing
Fincover will maintain a record of your information regarding the services you have or plan to avail of through the Platform. To keep the information up-to-date, Fincover utilizes API from respective insurers, fund houses, banks, and NBFCs to get updated details. Fincover will not be responsible for any incorrect information on the Platform as we are merely updating the details through API. To confirm the validity of any information, we request you to verify with the concerned financial institution.
Fincover leverages third-party service provider’s application programming interfaces and portals to enable mutual fund transactions. The status of transactions, and KYC portfolio is maintained by Fincover, based on the data provided by third-party service providers.
Usage of Site and App
To access and use the services provided by Fincover, the user must complete the KYC, investment readiness, and information verification process, and provide accurate information as per guidelines of Banks, SEBI, AMCs, IRDA and other regulatory agencies.
Fincover might process some of the personal information to third parties such as AMCs, RTAs, Banks, and statutory bodies as and when required to provide the services. If the user does not agree to these terms, they should not sign up or access Fincover
To access the services, the User will need to use the Fincover user ID and password provided by the company. The User acknowledges that they are solely responsible for safeguarding the confidentiality of their user ID and password, and any disclosure thereof will be entirely at their risk.
You are prohibited from using the website/app for commercial use and must comply with all the laws
You agree not to tamper with any security-related feature of the app or features that affect our services such as blocking contents etc.
We do not endorse or control any third-party information or products even if they are displayed on the site. You agree that you will use the services reasonably and lawfully
Fincover will not be held responsible for any transaction failure or delay arising from infrastructure issues. You may not initiate any action that results in Fincover suffering a loss
It is mandatory to inform us about any significant changes to your profile as your experience depends on the information that you provide to us. Fincover does not accept responsibility or liability for the authenticity of the figures calculated using the calculator provided. Although we obtain information from reliable sources, Fincover is not responsible for any error or inaccuracy that may cause a loss.
We have the sole discretion and authority to decline a customer’s request to open an account or freeze an account on the direction of government authorities. We may or may not disclose the reason for such circumstances
The calculators/tools/eligibility calculators are designed to assist in determining the appropriate amount; they are not absolute amount
The user allows authorizing Fincover to share their signature available on the records of the KYC registration agency or CKYC with the respective authority
All the decisions taken in our platform are performed at the sole discretion of the user him/her and all decisions will be executed as per the directions of the user.
KYC Information
User authorizes Fincover to utilize their KYC information, which they have submitted for validation of legal and regulatory purposes. The user shall inform us immediately about any changes in KYC information, Investment information or change in signature/signatories. We reserve the right to reject any KYC request in the event of insufficient information or any discrepancy.
By signing this agreement, the user permits Fincover to share their signature from the records of the KYC Registration Agency.
The User hereby declares that all amount invested for investment schemes through our platform must be through their account that is legitimate and the said investments do not contravene an act, regulations of IT act, anti-money laundering act, anti-corruption laws or such applicable laws.
The user acknowledges that any investment made through a third party may be rejected by AMC. In case KYC is incomplete or not satisfactory to Fincover/AMC to redeem the funds invested in the scheme at prevailing NAV on the date of redemption at their sole discretion.
User agrees to hold harmless and indemnify AMC/Mutual Fund for any damage, regulatory action or liability resulting from sharing, or transfer of information as mentioned above. The user agrees that the investment advisor has an agreement with AMC to accept transaction feeds and further acknowledges if this agreement is terminated for any reason, the User will submit transactions directly to the AMC/Mutual Fund through other permitted modes of transactions.
Links to Third parties
The App/Website may contain links to other services for payments, information, transaction processing and other appropriate services. However, it should not be inferred that Fincover controls any of these websites. Whenever you click on these links you will get redirected to third-party sites, and you are then governed by the terms and conditions of that particular site. You agree that Fincover is not responsible for the authenticity or transparency of any content posted in that third-party site
Confidentiality
After this agreement is terminated, you are obligated to maintain confidentiality of any information disclosed to you by Fincover. You also agree to protect Fincover’s Proprietary Information using the same level of care and procedure. You agree not to disclose or use any information provided in this service for any unauthorized, illegal or commercial purposes for third-party discussions. You agree to use the information provided solely for personal purposes. You are not authorized to republish, recompile, modify, distribute, transmit or create derivative works from resources accessed here. You acknowledge such acts may result in civil or criminal penalties
Termination/Suspension of services
You acknowledge that Fincover holds the right to suspend or terminate your account or use of the app and website without any notice, without any penalty, at its sole discretion. We may also block, restrict, and terminate some parts of your website
You understand that Fincover will not be liable to you or any third party for such termination or interruption of services. Any suspected activities may be reported to concerned law enforcement authorities. You may also voluntarily request termination of your services
Limitation of Liability
Fincover, its contractors, agents, and licensors, will not be liable to you for any special, indirect, punitive, consequential, or exemplary damages (lost opportunities, losses in investment products, loss of anticipated profits)
Furthermore, Fincover, its directors, employees, and agents will not be liable to you or any third party for any damages, liabilities, losses, and causes of action arising out of or related to
(i) this Agreement;
(ii) Your use of platform from website and mobile app;
(iii) Other interactions with Fincover; or
(iv) Action caused by AMC, RTA, or any other third party, regardless of the cause
You acknowledge that Fincover is providing services with provisions that represent an equitable distribution of risk between you and Fincover. Without these limitations, Fincover would not be able to provide services in an economically feasible manner.
Indemnification
You shall be responsible for defending, indemnifying, and holding harmless Fincover, and its subsidiaries, affiliates, partners, and sister concerns from any claims, losses, damages, liabilities, expenses, and costs including legal fees arising from or related to
- Your use of services, apps or website
- Violation of applicable laws
- Breach of representations, warranties
- Act of negligence or fraud committed by you
- Disclosure of information
Fincover reserves the right at its own expense to assume the exclusive defence and control of any matter subject to indemnification by you. You agree to cooperate with Fincover’s defence of such claims. Fincover will make reasonable efforts to notify you of any claim, action, or proceedings that are subject to the foregoing indemnification
Disclaimers / No Warranties
- Fincover and our partners disclaim all warranties or guarantees, whether statutory or implied to the fullest extent permissible such warranties include but are not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights. You acknowledge that no advice or information whether oral or written availed by you from Fincover or our associated parties will create any warranty or guarantee other than those explicitly stated. By using the Services on the App/Website, You agree that such use is at your sole risk.
- We or our partners do not make any guarantee or any representations about the accuracy, reliability, or other aspect of the use of the App/Website/service. You acknowledge that you use the app, website, and functionality at your own risk. We cannot be held liable for any hardware or software loss of data. We will not be liable for any incidental or indirect damages resulting from such uses.The information provided on the app or website is on an “As is” basis. Fincover or its subsidiaries do not guarantee absolute availability of software, functions, and other information offered on our site or app will run uninterrupted, error-free, or free from viruses and malware. We cannot guarantee that any foregoing will be corrected.
- We merely act as a facilitator. Please understand that any investment decision you make is based on your risk. We cannot assume any liability for the consequence of such investment decisions
Proprietary Rights and Ownership
Finfortune is the owner of the Fincover app and website. The service and materials including graphics, video, images, software and all other elements are protected by Indian copyright and other intellectual proprietary laws. All the above-mentioned things belong to Finfortune. You agree not to remove or alter any copyright, patent, trademark or proprietary rights notices of Finfortune or any third party in relationship with our website. You agree not to distribute, alter or copy, modify, or sell any material unless explicitly authorized by Finfortune.
Investment Risks
There are significant risks associated with an investment in market-linked products available at Fincover. Investment in products and services is intended only for those investors who can bear such a kind of investment. The terms do not contain the complete list of risk factors associated with investment. The offer documents contain risk warnings that are specific to the product. We suggest you read the mutual fund documents from the respective AMC before investing.
Amendments Modifications
We reserve the right to modify, amend, remove, or alter portions of these terms, privacy policy, and disclaimer anytime. The updated terms will be available on the platform; it is your responsibility to view the terms and conditions document periodically. The changes will be effective and deemed accepted by you effective 24 hours immediately after the posting. If you disagree with any changes, you may terminate your use of the App / Website / Service.
Notice
Finfortune may communicate with you using various channels such as email, push notifications, email or posting on the app. Any notice to Finfortune may be sent via courier or registered email at customer.service@finfortune.com. We will correspond to you by email, SMS, or letter to the communication address provided by you.
Please note that some electronic communications are not guaranteed to be delivered successfully or securely and may contain viruses or malware. We cannot be held liable for any loss or harm caused by such transmissions.
If you have activated the DND service, you may not receive an SMS from Finfortune. You must take steps to deregister from the DND list and Finfortune may not be responsible for the non-receival of SMS during such interim period.
Dispute Resolution
In the event of any dispute or controversy arising under this agreement, both the concerned parties would try to resolve it between them amicably. If they are unable to do so within 30 days, we may choose to settle the matter through arbitration under the Indian Arbitration & Conciliation Act, 1996. The arbitration will be conducted on an individual basis at Chennai, and the proceedings will be conducted in English Language. All the expenses involved in arbitration will be shared between the two parties equally.
Court
Except for dispute resolution as mentioned above, you hereby agree that any claims or disputes with Finfortune must be resolved by a court that has jurisdiction in Chennai. By using our app/services/website, you consent to the personal jurisdiction of courts located within Chennai.
Survival
In the event this agreement is terminated, any provisions that are required to survive due to their nature or express terms will continue to remain in effect regardless of any transfers that occurred before termination
Force Majeure
If either party’s ability to perform their obligations under this agreement is impeded or delayed by events beyond their reasonable control such as disasters, war, civil unrest, unavailability of communications such as internet, or hacking, the affected party might be excused from performing such obligations for as long as the Force Majeure Event persists. However, the payment obligations will continue to exist.