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Last updated on: May 20, 2025
When comparing Cignattk Health Insurance and New India Assurance Health Insurance, both providers offer a broad range of health insurance plans, but they differ in key aspects. Cignattk, known for its customer-centric approach, provides innovative plans with extensive coverage options, global health services, and faster claim settlements, appealing to urban and international travelers. Meanwhile, New India Assurance, a government-owned insurer, is recognized for its affordable premiums, reliability, and vast hospital network across India, making it suitable for those seeking budget-friendly and easily accessible healthcare. Ultimately, Cignattk suits individuals seeking comprehensive, premium services, while New India Assurance is ideal for those prioritizing affordability and widespread reach. Consider your healthcare needs, budget, and desired service features to make the best choice.
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Read BioIn protecting the health of families in India, the choice of a suitable health-insurance provider is of utmost importance. Two leading entities, Cignattk Health Insurance and New India Assurance Health Insurance, distinguish themselves through robust networks, comprehensive benefits, and substantial consumer confidence. By 2025, the two organisations have perfected their products, making the choice even more decisive to the potential policyholders.
Assuming that you are trying to find the best health-insurance provider, you will probably have questions like: What is the entity that has better claim settlement rates? What are the coverage benefits? How do premium costs compare? This paper seeks to clarify these arguments, with a focus on the practical applicability, the features of the current plans, and customer experiences.
Cignattk Health Insurance, formerly Cigna TTK, is a worldwide alliance between Cigna Corporation (USA) and the TTK Group of India. It began working in India in 2014. The company boasts of customised health plans and a vast network of hospitals, focusing on innovative products designed to suit Indian families, individuals and corporate employees.
New India Assurance Health Insurance, one of the state-owned leaders, was founded in 1919. It is one of the oldest and largest non-life insurance providers in India based in Mumbai. The company boasts of low cost and complete medical plans, which are available in tier -2 and rural areas. Trust is created by its claim settlement ratio and government support.
Did you know? New India Assurance is the only Indian insurance conglomerate that operates in over 25 countries.
Experts maintain that the state-run insurance companies like New India Assurance are stable, whereas privately owned firms like Cignattk are better at customised cover.
Cignattk Health Insurance offers:
New India Assurance offers:
| Feature | Cignattk Health Insurance | New India Assurance Health Insurance |
|---|---|---|
| Maximum Coverage | Up to Rs 1crore | Up to Rs 50lakh |
| Cashless Hospitals | 8,000+ | 4,500+ |
| Maternity Coverage | Select plans only | available to insured plans with high sums |
| Pre-existing Diseases | 24–48 months | 36–48 months |
| Annual Health Checkup | Plans include it as part of plans | Add-ons / select plans |
| Global Emergency Cover | Available | Not available (primarily India) |
| Outpatient (OPD) Cover | Available | Not standard |
| Critical Illness Add-on | Yes | Yes |
| Claim Settlement (2024) | 98.2 percent | 96.7 percent |
Source: Company annual disclosures FY 2024
Cignattk Health Insurance
New India Assurance
Did you know? An industry expert would generally consider a claim settlement ratio of above 95 percent to be very reliable.
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Why is claim settlement ratio important in health insurance?
The claim settlement ratio shows the percentage of claims that the insurer paid out as compared to the claims received; the higher the ratio, the more reliable.
What Is the Coverage of their Hospital Network?
Cignattk provides one of the best cashless networks in India and other countries that can be used by people traveling or living in different cities or countries. The network of New India Assurance is wide in metropolitan and semi-urban areas and is readily available through branch offices and partners.
Most online insurance platforms enable users to access hospital directories, plan and find out which insurance company provides cashless treatment in their city of choice.
The premiums depend on the age, amount of insurance, family size, medical history, and additional coverage.
| Provider | Annual Premium (Rs.) | OPD Cover | Maternity Included? |
|---|---|---|---|
| Cignattk ProHealth Plus | 16,200 | Yes | Optional in plan |
| New India Modified Mediclaim | 12,200 | No | No (Add-ons May Apply) |
Premiums are GST and other adjustments (April 2025 quotes).
Experts recommend that despite the higher premiums of private insurers, their quicker digital service and extensive benefits can be worthwhile to tech-savvy users.
Does Cignattk provide senior citizens with health insurance?
Yes, Cignattk and New India Assurance offer certain plans to seniors, but eligibility and premiums vary.
Cignattk Health Insurance
New India Assurance
Cignattk has significantly invested in digital technologies, allowing the purchase, renewal, and claim tracking procedure through its web site and mobile application- procedures that are simplified to the customers who are digitally oriented. New India Assurance has improved its online presence and still many users are using offline agents and branches.
The two entities have online insurance comparison portals that assist consumers to compare, buy, and get claim assistance among different insurance companies.
Did you know? An IRDAI survey in 2024 found that more than 44 percent of the Indian population prefer buying health insurance via online marketplaces to get a wider range of products to compare.
Case Study
Anita, a 34 year old IT professional based in Hyderabad, wanted a family health plan in 2024. She contrasted Cignattk and New India Assurance. Although Cignattk had a premium that was 3,000Rs more than New India per annum, it had a free annual check up and cashless hospitalisation in a privately owned facility that her family preferred. She chose Cignattk because of technical assistance and quick settlement.
Her father is 67 years old and chose New India Assurance Senior Citizen Mediclaim due to its low cost and offline service. The plan satisfied his hospitalisation requirements without involving the use of sophisticated digital applications.
This example shows that the choice of insurer is a matter of priorities, digital services and add-ons to some, affordability and reach to others.
Which is superior, privately or publicly health insurer in India?
They both have their own strengths, with private insurers (e.g., Cignattk) being more services and add-ons oriented, and the public ones (e.g., New India Assurance) being more affordable and reliable and operating in smaller towns.
The choice will be based on your coverage needs, your budget, your hospital network of preference, and your digital convenience preference. Online comparison of plans prior to buying helps in obtaining the optimum benefits fit.
What is a floater Mediclaim policy?
A floater Mediclaim enables you to cover your whole family with a single sum insured and share the protection.
What are the waiting periods in health insurance?
Some conditions like pre-existing diseases are subject to a waiting period before coverage is triggered. Cignattk has a few shorter waiting periods compared to New India Assurance.
Is it possible to transfer my policy with one insurer to another one?
Both the insurers do allow policy portability as per the IRDAI norms.
What can I compare when comparing health insurance?
Focus on claim settlement ratio, coverage, exclusions, hospital network, premium, and critical add-ons.
Is OPD cover relevant in health insurance?
OPD cover is useful in cases where you anticipate regular check-ups, diagnostics, and medication expenses that are not included in hospitalizations.
How to compare health insurance plans easily?
Use well-known insurance comparison websites to compare plans of both Cignattk and New India Assurance with their benefits, costs, and claim details before buying.
How could we improve this article?
Written by Prem Anand, a content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors.
Prem Anand is a seasoned content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors. He has a strong command of industry-specific language and compliance regulations. He specializes in writing insightful blog posts, detailed articles, and content that educates and engages the Indian audience.
The content is prepared by thoroughly researching multiple trustworthy sources such as official websites, financial portals, customer reviews, policy documents and IRDAI guidelines. The goal is to bring accurate and reader-friendly insights.
This content is created to help readers make informed decisions. It aims to simplify complex insurance and finance topics so that you can understand your options clearly and take the right steps with confidence. Every article is written keeping transparency, clarity, and trust in mind.
Based on Google's Helpful Content System, this article emphasizes user value, transparency, and accuracy. It incorporates principles of E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness).
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