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Last updated on: May 20, 2025

Quick Summary

When comparing Bajaj Allianz Health Insurance and SBI General Health Insurance, both offer comprehensive health plans and strong customer support, but with some key differences. Bajaj Allianz is known for its wide range of policies, high claim settlement ratio, and extensive network of over 6,500 hospitals, making it ideal for those seeking flexibility and reliability. SBI General, backed by the trusted State Bank of India, provides affordable premiums, family-floater plans, and a user-friendly claim process across 6,000+ network hospitals. While Bajaj Allianz may suit individuals seeking extensive options and add-on coverage, SBI General is appealing for those prioritizing cost-effectiveness and easy accessibility. Ultimately, the best choice depends on your health needs, premium budget, and preferences for features like sum insured, add-ons, and hospital network

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Bajaj Allianz Health Insurance vs SBI General Health Insurance: Compared Overview 2025

Selecting a health insurance plan in India is a complex process with too many companies and products. Bajaj Allianz Health Insurance and SBI General Health Insurance are both household names with millions of people trusting them. When purchasing an individual policy or family floater plans in 2025, it is important to compare the two insurance providers to determine which one is more suitable to your needs. This article provides a comprehensive, simple to read comparison between Bajaj Allianz and SBI General health policies in terms of features, premium, network hospitals, benefits, and customer support.


What is Bajaj Allianz and SBI General Health Insurance?

Bajaj Allianz is a privately owned joint venture between Bajaj Finserv Limited and Allianz SE, and has been serving the Indian customers since 2001. It is renowned with its extensive variety of health plans to individuals, families, elderly citizens and critical illness covers.

SBI General Health Insurance, a subsidiary of India largest public sector bank- State Bank of India was launched in 2009. It serves the mass market in terms of low-priced plans and the stability of a government-sponsored brand.

Both provide health insurance both via online and offline mediums and their base policies are in line with the IRDAI health regulations.


Major Features and Advantages in 2025

What is Special About Bajaj Allianz Health Insurance?

  • Over 7,000 network hospitals in India to receive cashless treatment
  • Digital-first claim intimation and settlement process (average claim settlement time under 1 week in 2024)
  • Most plans have lifetime renewability
  • Comprehensive health benefits and preventative care
  • High sum insured options, up to Rs 1 crore in some variants
  • The option to cover pre-existing diseases with shorter waiting periods on selected plans

What is the Difference with SBI General Health Insurance?

  • Large network of 6,000-plus hospitals across the country
  • Fast cashless claim settlement with the help of technological support
  • High claim settlement ratio (over 97 percent in FY2024)
  • Reasonable premiums, particularly on family floater plans and senior citizen plans
  • Add-ons and multi-riders, including maternity, critical illness, and personal accident
  • A dedicated customer helpline, online policy services and renewals without any hassles

You did not know?
In 2025, Bajaj Allianz is popular among many urban families in terms of super topup and premium covers, whereas SBI is popular among mass-market and rural policies as per the surveys on insurance awareness.


Bajaj Allianz Health Insurance vs SBI General Health Insurance: Comparison Table of 2025

FeatureBajaj Allianz Health InsuranceSBI General Health Insurance
Established20012009
Network Hospitals7,000+6,000+
Claim Settlement Ratio96 percent (FY2024)97.2 percent (FY2024)
Insured OptionsRs 2 lakh to Rs 1 croreRs 1 lakh to Rs 50 lakh
Waiting Period (PE)2-4 years (plan variant specific)3-4 years (plan variant specific)
Rent LimitUp to single private / no cappingUp to single private / some capping
Global CoverAvailable on premium variantsMostly India only
Wellness BenefitsYes, rewardedAvailable, less prominent
Online ProcessesExtensive apps, portals, WhatsAppWebsite, mobile help, WhatsApp
Senior Citizen PlansSpecialised plans with high cover
Maternity CoverRider, or part of planRider; part of a few variants

Which Health Plans are Provided by Bajaj Allianz and SBI General?

Both insurance companies have a variety of health insurance products to different segments:

Bajaj Allianz Health Insurance

  • Individual Health Guard: Single insureds covering hospitalisation, day care and pre/post-hospitalisation
  • Family Floater Plans: One policy, all family members are covered; sum insured is shared
  • Silver, Gold, Platinum: Various advantages at higher prices
  • Critical Illness & Super Top Up: Lump sum payout on diagnosis, and additional cover over base policy
  • Senior Citizen and Women Plans: Designed to meet the needs of the elderly and women health care needs

SBI General Health Insurance

  • Arogya Supreme Policy: All-inclusive cover to individuals and families
  • Family Floater Insurance: Low cost insurance of family members
  • Senior Citizen Red Carpet Plan: Reduction in entry age, features needed by senior citizens
  • Maternity and Critical Illness Add-ons: Customisation possible
  • Corona and Disease-Specific Plans: Introduced in the context of the pandemic but remain to be offered

Expert Tips: To find the best health insurance, most insurance advisors suggest comparing health insurance on online marketplaces to see the current prices and offerings of various companies, such as Bajaj Allianz and SBI General, without any bias.


Bajaj Allianz Health Insurance vs SBI General Health Insurance: Premium and Value

In terms of pricing, Bajaj Allianz plans are generally a little more expensive but have higher sum insured options and add-on benefits. SBI General targets budget premiums, so it is a good option of middle-income and mass-market customers.

Example Illustration

Scenario: A family of four (aged 35, 33, 10, 7) in Delhi chooses a Rs 10 lakh sum insured health policy.

Bajaj Allianz Health Guard Family Floater (Gold)

  • Premium: Rs 19,500 per annum
  • Facilities: No compulsory room rent ceiling, free health checkup, wellness benefits

SBI General Arogya Supreme Floater

  • Premium: Rs 16,500 per annum
  • Benefits: Limit on room rent to single private, optional wellness benefits

PAA:
Is Bajaj Allianz Health Insurance more expensive than SBI General?
In most cases, yes, but with richer features and less capping, when the sum insured is higher.


Claim Settlement, Process and Customer Experience

Most policyholders in India would prefer a company that would enable them to make cashless claims easily at the hospital of their choice. Both insurance companies have high claim settlement ratio but vary in terms of digital experience and reach.

Bajaj Allianz Claim Procedure

  • WhatsApp and helpline 24x7 claims
  • Simple digital claim intimation and tracking
  • Claim settlement within a week (fast track)
  • Video, paperless KYC possibilities

SBI General Claim Process

  • Free helpline, text messages
  • Streamlined cashless demand at network hospital
  • Approval time within 2 to 4 hours (average in 2024)
  • Quick reimbursement on submission of documents

Table: Average Claim Settlement (FY2024)

InsurerClaim Settlement RatioAvg Cashless ApprovalAvg Reimbursement
Bajaj Allianz96 percent3 hours4 days
SBI General97.2 percent2.5 hours3 days

You did not know?
A 2025 survey of policyholders in urban areas revealed that 80 percent of them want insurers to provide WhatsApp-based claim services to upload documents quickly.


Network Hospitals: India-wide Coverage

The availability of hospitals in-network is important to individuals who travel or reside in other cities. Bajaj Allianz is the leader in the Northern part of India and in metro cities, whereas SBI General has a strong presence even in smaller cities and semi-urban areas.

Network Distribution Case Study
Rohan, a 29-year-old IT professional in Bangalore, discovered that both insurers had at least a dozen network hospitals within 10km of home. In the case of his mother requiring gallbladder surgery, both were cashless approved but SBI General took 30 minutes and Bajaj Allianz took an hour. Both paid all hospital expenses, except non-medical expenses.

PAA:
Which has more network hospitals Bajaj Allianz or SBI General?
Bajaj Allianz has the largest network, but SBI has a larger rural coverage.


Sub-Limits, Waiting Periods and Exclusions: What to be cautious of:

Sub-limits limit the payout on room rent or designated treatments. The more expensive variants of Bajaj Allianz usually do not have a capping, reducing out-of-pocket costs in the event of hospitalisation. SBI General can limit room rent even at higher sum insured unless you add on a rider.

  • Waiting period for pre-existing disease: 2-4 years (Bajaj Allianz), 3-4 years (SBI General)
  • Specific disease waiting: Both typically within first 2 years
  • Maternity cover waiting: 2-6 years for both (plan variant dependent)

Add-Ons and Unique Benefits in 2025

More healthcare-savvy insurers include wellness packages, 24/7 telehealth, and international coverage.

Bajaj Allianz Provides

  • Doctor on Call, wellness coaching, fitness reward points
  • High OPD cover on select plans
  • No Claim Bonus of up to 100 percent of sum insured

SBI General Offers

  • Personal accident and critical illness bundled
  • Alternative medicine (AYUSH) cover
  • Free health checkup at regular intervals

You did not know?
A market study conducted in late 2024 reported that 65 percent of young purchasers in metros choose plans with OPD coverage or digital wellness offerings.


Advantages and Disadvantages of Bajaj Allianz Health Insurance

Pros

  • Broad selection of sum insured and plans
  • Excellent digital claim and policy management
  • Full family and top-up plans
  • Wellness rewards that are leading in the industry

Cons

  • A little more premium on improved covers
  • Tight documentation controls in reimbursement claims
  • Not necessarily the lowest priced entry level plans

Advantages and Disadvantages of SBI General Health Insurance

Pros

  • Good competitive and affordable prices
  • Credible claim acceptance, particularly at SBI-associate hospitals
  • Wide-reaching network even in smaller cities and towns
  • First-time buyer plans

Cons

  • Increased room rent limits on basic plans
  • Less wellness benefits in entry-level plan
  • There may be a slight delay in non-cashless reimbursement

Customer Reviews and Complaints Trend in 2025

Both insurance companies have above average ratings on reliability by independent consumer forums. The worst reviews of Bajaj Allianz are regarding claim documentation and SBI General has complaints regarding room rent capping and clarity of exclusions.

  • Bajaj Allianz customer care satisfaction: 4.2/5
  • SBI General customer care satisfaction: 4.0/5

Which is better health insurance Bajaj Allianz or SBI General?
There is no single solution; it depends on individual need and preferences:

  • Select Bajaj Allianz when you want high-end benefits, maximum cover, access to metro hospitals, and wellness.
  • Select SBI General to cover budget covers, convenient upbringing of new customers/families, and a broad network in non-metro/rural areas.

TLDR or Short Summary

  • Bajaj Allianz Health Insurance: High premium plans, high sum insured, great digital services, vast network of hospitals, and wellness benefits that are in demand at a relatively higher price.
  • SBI General Health Insurance: Cheap and easy plans, wide non-metro/rural network, fast approval, high claim ratio, but basic plans are more limited.

When buying in 2025, always compare the features, costs, and exclusions of policies online side by side.


Other Questions

Better between Bajaj Allianz and SBI General in 2025, which is better to take individual health insurance?
Bajaj Allianz is flexible and has premium features; SBI General is more suitable to entry-level or mass-market plans.

Does either insurer cover OPD or day care expenses?
Both facilitate day care activities; OPD and wellness are more comprehensive with Bajaj Allianz on higher variants.

What is the speed of cashless claim settlement by each insurer?
Average approval is 2-3 hours at network hospitals in both. Bajaj Allianz is more digital friendly, whereas SBI General has a broader local presence.

Which company is more trusted and safer?
Both are trusted and financially strong, being backed by large parent brands (Bajaj Group, State Bank of India).

Are such Indian health covers available to NRIs or people who live abroad?
Both typically provide covers to residents only; Bajaj Allianz has a few global covers.


Sources:

  • Industry comments: ET Health, Aviva Survey 2024
  • GlobalData India Insurance Insights Report

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Meena K 33 days ago
Great for Family Plans
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I took a family floater plan through Fincover. Covered my whole family under one premium. Very useful.

Suresh N 34 days ago
Helpful Plan Comparison
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Comparing plans was quick and easy. The filters made it simple to choose what suited me best. Saved me time.

Harish R 34 days ago
Claim Filing Was Easy
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I was nervous about filing a claim but Fincover’s guide helped a lot. Process was much easier than expected.

Megha S 35 days ago
Hospital Filter Needs Work
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I had to go to the insurer’s site to check hospital network. The Fincover search wasn’t detailed enough.

Jyoti P 66 days ago
Claim Tracking Needs Work
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The claim took longer than expected and tracking progress online wasn’t clear. The rest of the process was fine.

Sanjay D 68 days ago
Smooth and Fully Digital
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Bought my policy in just a few clicks. No calls, no forms — loved how fast and digital everything was.

Naveen K 129 days ago
App Would Be Great
★★★

The site works well but a mobile app would make things easier. Hope it's coming soon.

Anil R 129 days ago
Claim Steps Confusing
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Claim process wasn't clearly explained. I had to call support multiple times to understand the next steps.

Sheetal V 163 days ago
Easy for Senior Plans
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I used Fincover to buy a policy for my mother. It was easy to filter senior citizen plans. Helpful and clear.

Radha N 195 days ago
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I compared multiple plans and found one with better coverage for less premium. Great platform for saving money.

Rajeev M 195 days ago
Confusing OPD Details
★★

I assumed OPD cover was included, but it wasn’t. Would be better if OPD benefits were clearly labeled.

Vinod P 226 days ago
Time-Saving Comparison
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I compared 5 policies in under 10 minutes. Really fast and helpful tool.

Tanvi D 226 days ago
Quick Renewal Process
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Kiran B 52 days ago
Policy Docs Took Time
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The policy was issued quickly, but the documents arrived on email after 2 days. Expected them sooner.

Kanchana R 294 days ago
Pre-Existing Not Covered
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Disappointed to see pre-existing conditions aren’t covered for the first 2 years. This should be more visible.

Lokesh N 299 days ago
Limited Insurer Choices
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Imran H 396 days ago
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Devika L 434 days ago
Smooth Payment Flow
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Paying online was hassle-free. Got instant confirmation and no extra calls. Loved the simplicity.

Haritha M 442 days ago
Great Post-Purchase Support
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The team called me after I bought the policy to ensure I got everything. They even explained the benefits again.

Yusuf Q 477 days ago
Quick Support Response
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I had a premium-related query and the team responded within 10 minutes. Very helpful and polite support.

Zoya F 483 days ago
Policy Info Needs Simpler Terms
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I found it hard to understand some terms like room rent limits and co-pay. It would help to simplify that.

Mohit T 491 days ago
Maternity Add-On Info Missing
★★★

I was looking for maternity coverage but the plans didn’t show add-on details clearly. Needs better labeling.

Shweta K 503 days ago
Good User Experience
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Compared many plans across sites and Fincover felt the easiest. All the details were in one place.

Karan P 511 days ago
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Written by Prem Anand, a content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors.

Who is the Author?

Prem Anand is a seasoned content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors. He has a strong command of industry-specific language and compliance regulations. He specializes in writing insightful blog posts, detailed articles, and content that educates and engages the Indian audience.

How is the Content Written?

The content is prepared by thoroughly researching multiple trustworthy sources such as official websites, financial portals, customer reviews, policy documents and IRDAI guidelines. The goal is to bring accurate and reader-friendly insights.

Why Should You Trust This Content?

This content is created to help readers make informed decisions. It aims to simplify complex insurance and finance topics so that you can understand your options clearly and take the right steps with confidence. Every article is written keeping transparency, clarity, and trust in mind.

🏅 This content follows Google's People-First Content Guidelines

Based on Google's Helpful Content System, this article emphasizes user value, transparency, and accuracy. It incorporates principles of E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness).

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