Bajaj Allianz Health Insurance vs Reliance Health Insurance: Comparison Overview 2025

Selecting an appropriate health cover is a crucial choice that every family in India has to make, due to the escalating cost of treatment and medical emergencies. Bajaj Allianz Health Insurance and Reliance Health Insurance are among the health insurance providers that people trust in India, and both have a range of plans that suit individuals, families, and senior citizens. Both companies have revamped their product line in 2025 to make their health insurance policy affordable, digital-friendly, and comprehensive to Indian consumers.

Individuals usually make health insurance comparisons, and they want to know about the claim settlement ratio, network hospitals, sum insured, top-up plans, and critical illness cover. In this article, we will compare Bajaj Allianz and Reliance Health Insurance in terms of their key features, benefits, exclusions, pricing, user experience and claims handling to make an informed choice in 2025.

What are the Most Important Bajaj Allianz Health Insurance Characteristics in 2025?

Best Features

Bajaj Allianz, a joint venture between Bajaj Finserv and Allianz SE, is one of the most preferred options because of its financial strength and pan-India presence. They are renowned to be flexible, offer global coverage options, and provide timely online services.

• Wide Coverage: It offers individual, family floater, senior citizen, critical illness, and women-specific plans.
• Cashless Hospitals: More than 7,500 network hospitals across India with smooth cashless claim settlement.
• No-Claim Bonus (NCB): Up to 50 percent extra sum insured with every claim-free year, maximum up to 100 percent.
• International Coverage: Most plans cover treatment in other countries.
• Digital Wellness Benefits: Reward points and discounts on healthy lifestyle management incorporated via mobile apps.
• Claim Settlement: Claim settlement ratio (CSR) was 98.6 percent (FY 2023-24), amongst the highest in India.
• Before and After Hospitalisation: Expenses covered up to 60 days before and 90 days after hospitalisation.
• Free Health Checkups: Annual health check-up vouchers in nearly every major scheme.

Did you not know?
According to a 2024 market survey, more than 70 percent of the Bajaj Allianz customers claimed that their claim was approved in less than 2 days, which is one of the fastest in claim settlements.

What are the Major Characteristics of Reliance Health Insurance in 2025?

Reliance Health Insurance: Major Features

Reliance Health Insurance is a subsidiary of Reliance Capital and has become a significant force in the Indian insurance market, especially after their digital transformation in early 2024. They have policies that are affordable, easy to use digitally, and family-protective with special booster advantages.

• Customisable Covers: Modular plans enable you to include maternity cover, organ donor cover, AYUSH cover, or wellness cover.
• Network Strength: They have more than 8,300 hospitals in their cashless network, and many of them are Tier 2 and Tier 3 city hospitals.
• Plan Booster: Automatic sum insured restoration in case you run out of cover during the policy year because of claims.
• Discounts: Up to 30 percent off on 2-year policy term and healthy lifestyle declarations.
• Paperless Claims: Real-time digital claim submissions and tracking through their new app and portal.
• SR: 97.4 percent claim settlement ratio in FY 2023-24.
• Family Discounts: Discounts based on the number of family members covered by the policy.
• Wellness Rewards: The points that are gained through walking, running, yoga, and preventive check-ups can be utilized in the form of renewal discounts.

Quick Fact
Reliance Health Insurance introduced AI-powered claim approvals in 2024, processing most cashless claims within 24 hours (source: company annual report).

What is the difference between Bajaj Allianz and Reliance health insurance plans?

Others also enquire
How does the Bajaj Allianz and Reliance health plan claim process differ?
They both have frictionless online claim submission and tracking, but Bajaj Allianz is known to have in-app chat claim support, whereas Reliance now has instant AI pre-approval.

What are the advantages and disadvantages of Bajaj Allianz Health Insurance?

Pros

• Good reputation and financial support
• Wide range of sum insured up to 2 crore
• Excellent customer service and transparent claims
• Healthy lifestyle rewards wellness
• Several plans include annual health checkups
• Comprehensive critical illness and women-specific covers

Cons

• A little more expensive than the low-end brands
• International coverage is mostly offered on high valued plans
• Certain plans can include OPD and maternity add-ons with limited coverage

Expert Insight:
According to Dr. Sameer Luthra, health consultant at a Delhi hospital, Bajaj Allianz’s claim approval speed and hospital network make it ideal for families in metros and Tier 1 cities.

What are the Advantages and Disadvantages of Reliance Health Insurance?

Pros

• Largest network of cashless hospitals, particularly in semi-urban/ rural areas
• Modular and affordable covers to young families and first-time buyers
• Generous discounts on longer tenure and family groupings
• Digital first policy, renewal and claims process
• Healthier lifestyles are encouraged by wellness strategy

Cons

• International or global coverage that is not widely available
• Critical illness benefit can be an addition on its own
• Greater copay alternative has reduced premiums on certain plans

People also inquire
Is Reliance Health Insurance good in senior citizens?
Their new Reliance Health Infinity plan in 2025 has a better coverage and a shorter waiting period to those over 60, but the sum insured options are limited as compared to Bajaj Allianz.

What are the Exclusions and Limitations of the Two Insurers?

• Treatment of pre-existing conditions during the waiting period
• Cosmetic, weight-loss, gender reassignment or fertility treatment
• War, nuclear or hazardous activity injuries
• Dental procedures (unless due to accident)
• Suicide or drug abuse
• Routine pregnancy and childbirth (unless covered as add-on)

Both providers have optional riders that can help extend beyond these limitations.

Did you not know?
In 2025, over 40 percent of rejected claims across all insurers were due to lack of documentation or waiting period violations (IRDA Annual Report, 2024).

How Effective are Claims and Customer Support?

Real-World Illustration

• Anita Gupta, Pune: Husband hospitalized due to stroke. Claim filed online with Bajaj Allianz, approved within 36 hours. Customer team followed up during and after discharge. Stress-free experience.
• Rajesh Sharma, Jaipur: Daughter’s knee surgery under Reliance Infinity Plan. Hospital initiated claim on Reliance portal. Pre-authorisation immediate due to AI tool. Smooth discharge.

People also inquire
What can I do to make sure my health insurance claim is not rejected?
Always inform about all pre-existing conditions, read the fine print on waiting periods, and send scanned bills and reports clearly on time.

Pricing, Premiums and Value of Money

Premiums are representative of urban centres on nonsmokers without pre-existing diseases as of April 2025. Prices and inclusions are subject to change, so be sure to check the most up-to-date prices and inclusions on official insurer websites or regulated online marketplaces.

What will it be like to compare health insurance online in 2025?

Most of the digital marketplaces give you a chance to view quotes, benefit comparison, and hospital network of Bajaj Allianz, Reliance, and other leading companies on a single dashboard. This makes the process of finding the right match quicker and transparent.

Case Study: Selecting Insurance Coverage of a Family of Four

In early 2025, the Sinha family in Lucknow compared the Bajaj Allianz and Reliance Health products. The most important criteria were cashless hospital in their city, the shortest waiting period, and maternity benefits. They selected Reliance Health Infinity Gold after comparing the two plans through an online aggregator because it had four hospitals in their locality and zero copay on family floater, although Bajaj Allianz offered a wider choice of critical illness add-ons. The Sinhas were most concerned about access to local hospitals.

Bajaj Allianz vs Reliance Health Insurance in 2025 Key Takeaways

• Bajaj Allianz is best suited to people who want high value covers, good coverage of less common illnesses and international medical expenses cover.
• Reliance Health Insurance targets price-conscious consumers, those residing in smaller cities, and families who prefer modular covers with digital and convenient claim processes.
• Both insurance providers are IRDAI-certified, digital-ready, and provide the highest quality of service and strong customer satisfaction levels.
• Make sure to read exclusions, waiting periods, and network hospitals in your area before making a final choice.
• Comparing the most recent prices and benefits through a digital marketplace is time-saving and assists in finding policies that are customized to your needs.

TLDR / Quick Recap

• In 2025, the most popular health insurance providers in India are Bajaj Allianz and Reliance Health Insurance.
• Bajaj Allianz has an edge in its comprehensive, premium plans and international coverage, and a better claim settlement ratio.
• Reliance Health Insurance has bigger hospital networks and budget plans, with an emphasis on digital convenience and add-ons.
• The two companies offer paperless claims, wellness rewards, and extensive cashless hospital networks.
• Online marketplaces should be checked before purchasing in 2025 in terms of premiums, add-ons, hospital reach, and claim ratios.

FAQs

Which is the better company to provide cashless access to hospitals in Tier 2 cities, Bajaj Allianz or Reliance Health Insurance?
Reliance Health Insurance has a bigger network in Tier 2 and Tier 3 cities as per their cashless network list released in 2025.

What is the claim settlement turnaround time of both?
Bajaj Allianz generally settles claims in 2 days. The Reliance Health system can provide AI-supported pre-approval of digital cashless claims in 24 hours.

Is maternity cover included as standard in any policy?
Reliance Health Insurance has maternity benefits as an in-built cover in various plans. In Bajaj Allianz, it is typically offered as an add-on rider.

Does the company offer any family discounts or wellness rewards to healthy living?
Both insurers also reward healthy behaviour using apps. Reliance also provides discounts on progressive premiums in case of insuring more family members.

Does both companies provide international medical insurance?
Bajaj Allianz only has global coverage on a few of its plans, whereas Reliance does not cover treatment outside India.

How do I compare real-time prices and features of these insurers in a single location?
You may utilize regulated online marketplaces in India which display live quotes, policy information, and side-by-side comparisons without favor.

Sources:

• Bajaj Allianz Official Product Brochure (2025 release)
• Reliance Health Insurance Product Guide (2025 update)
• Insurance Consumer Survey, ET Markets, March 2024
• Company Annual Reports 2024
• Market research insights (livemint.com)