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Last updated on: May 20, 2025

Quick Summary

When comparing Bajaj Allianz Health Insurance and Chola MS Health Insurance, both offer comprehensive health coverage, cashless hospitalization, and a network of hospitals across India. Bajaj Allianz is distinguished by its wide-ranging plans, high claim settlement ratio, and extensive digital services for policy management, appealing to tech-savvy customers. Chola MS, on the other hand, is known for its affordable premiums and focused customer support, making it attractive for budget-conscious policyholders. While Bajaj Allianz may offer greater customizability and add-on options, Chola MS typically provides simpler policies with smooth claim processes. Ultimately, your choice should depend on specific needs—such as coverage extent, premium budget, and customer service expectations—with Bajaj Allianz better for comprehensive needs and digital convenience, and Chola MS excelling in affordability and personalized assistance

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Bajaj Allianz Health Insurance vs Chola MS Health Insurance: Comparison Overview 2025

Health insurance is now a need of Indian families, considering the increasing medical expenses. Bajaj Allianz Health Insurance and Chola MS Health Insurance are some of the most popular providers. The plans provided by both companies include coverage of hospitalisation, critical illness, family floater plans, and a wide range of hospitals. However, when you are going to make a choice in 2025, how do you make a decision that one is best suited to you?

We provide a clear, detailed comparison of Bajaj Allianz and Chola MS health insurance policies, including all key features, advantages and disadvantages, prices, and frequently asked questions–so you can make an informed decision.


What is Bajaj Allianz and Chola MS Health Insurance?

Bajaj Allianz Health Insurance is a joint venture between Bajaj Finserv Ltd and Allianz SE. With its customer-focused approach, innovative products, and extensive hospital network, Bajaj Allianz has gained popularity among individuals and families.

Chola MS Health Insurance is a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Group, Japan. It is also known to have a simplified claim settlement process and low premiums which are more convenient to young professionals and first-time buyers.


Highlights of Bajaj Allianz Health Insurance

  • A broad selection of health plans available to individuals, families and senior citizens
  • Up to 6500 network hospitals
  • Fast and convenient cashless claim procedure
  • Wellness benefits such as health check-ups, wellness rewards and tele-consultations
  • High sum insured options (from 2 lakh to 2 crore INR, depending on plan)
  • Pre and post hospitalisation coverage (60 days before, 90 days after)
  • No claim bonus that raises sum insured on each year of no claims

Highlights of Chola MS Health Insurance

  • Reasonable rates on both individual and family cover
  • Hospital network of more than 10,000 hospitals
  • Hospitalisation, day care, AYUSH treatments, and pre-existing diseases after waiting
  • Lifetime renewability
  • Domiciliary and rehabilitation treatments which are part of some plans
  • Fast, electronic online policies and claims process

Fun Fact:
More than a quarter of policy purchasers in 2024-25 favored insurers that have digital claim settlement, according to the Insurance Regulatory and Development Authority of India.


Bajaj Allianz Health Insurance: Features

Bajaj Allianz has some strong health insurance covers to consider in 2025. These are key highlights:

  • Health Guard, critical illness, health infinity, top-up, and COVID-19 coverage
  • Large Hospital Network: Affiliations with urban and rural hospitals in India
  • Free Annual Check-ups: Included in a floater plan to all the family members
  • Maternity and Newborn Cover: This is available in some plans
  • No Room Rent Limit: On the higher plans, provides more comfort
  • Pre-existing Disease Waiting Period: Begins after 2 years

Bajaj Allianz Pros

  • Strong claim settlement ratio (97 percent in 2024)
  • Appropriate to the urban and semi-urban families
  • Customised add-ons and riders
  • Wellness and reward benefits through digital app
  • Several add-ons to cover high medical inflation

Disadvantages of Bajaj Allianz

  • Higher coverage may be associated with higher premiums
  • There are sub-limits on procedures in some plans
  • Some illnesses have a longer wait time

Chola MS Health Insurance: Highlights

The philosophy of Chola MS is low premiums and fast settlement. A summary of what 2025 buyers can expect:

  • Comprehensive Policies: Individual, family, and super-top up covers
  • More than 10,000 Hospitals: Strong penetration in tier 2, 3 markets
  • Minimal Documentation: 90 percent of cashless claims are accepted within 1 day
  • Naturopathy, Ayurveda treatment covered
  • Short Waiting Period on PED: There are plans with only 2 years waiting period on pre-existing illnesses
  • Low Copayment: Particularly in basic and young-age plans

Important Advantages of Chola MS

  • Quick policy issuance and claims process
  • Lower premiums than peers
  • Beneficial to young purchasers and low-claimants
  • Incorporation of alternative care

Important Cons of Chola MS

  • Fewer wellness benefits than large private insurers
  • Lower sum insured cap on basic plans (1 lakh to 25 lakh INR)
  • Less room category options in the premium category

Expert Insight
“Digital-first insurers with quick claims and wider network coverage saw a 37 percent rise in customer satisfaction scores in the last year," says a leading insurance market analyst.


Bajaj Allianz Health Insurance vs Chola MS Health Insurance: Feature Comparison Table 2025

FeatureBajaj AllianzChola MS
Network Hospitals6500+10,000+
Claim Settlement Ratio (2024)97 percent96 percent
Pre-existing Disease Waiting2-4 years2-3 years
Renewal AgeLifetimeLifetime
Access to24x710 am-7 pm
Maximum Sum InsuredUp to 2 croreUp to 25 lakh
Premium of 5 lakh, Age 30Rs 7,500 per yearRs 5,300 per year
Wellness Rewards/AppYesLimited
Maternity CoverageYes (in select plans)Optional add-on
Free Health Check-upYesYes
Digital Claim ProcessYesYes

Quote of a healthy non-smoking male, Delhi, 2025


Other Questions

How do I compare Bajaj Allianz and Chola MS health insurance?
Comparing these two providers in 2025, pay attention to:

  • Claim settlement ratio
  • Hospital coverage in your city
  • Premium to Q sum insured value
  • Special add-ons needed (like maternity, critical illness)
  • Waiting time on common ailments

Premium Comparison 2025: Bajaj Allianz vs Chola MS

Annual premiums are important to understand by Indian policyholders, particularly when planning a family or business budget. Here’s an illustrative comparison for a 30-year-old male (non-smoker), opting for a Rs 10 lakh sum insured, individual policy:

Insurance ProviderPremium (Yearly, INR)CoverageNetwork Hospitals
Bajaj AllianzRs 11,200Comprehensive6500+
Chola MSRs 7,900Basic with add-ons10,000+

This shows Chola MS is more affordable, but Bajaj Allianz provides higher sum insured (and optional riders) to match higher healthcare costs in metro areas.


Online Marketplaces: Know Before You Buy

There are more than 30 insurers that offer a variety of health plans, and it is now easier to compare policies. You can go to good online marketplaces to:

  • Get quotes on QUICKLY on premiums
  • Read genuine customer reviews
  • Check area coverage of the hospital network
  • Compare the benefits and exclusions of insurers

These platforms are a one-stop shop to health insurance shopping in 2025 and can help guarantee you pay the best price with the right coverage.


Case Study: Kumar Family

In Mumbai, the Kumars (parents in early 40s, two children) needed health cover. Their primary criteria:

  • Cashless claims in Metro and tier 2 towns
  • Coverage of modern and AYUSH treatments
  • Maternity and child cover

After comparing features and costs online, they found Bajaj Allianz’s Health Guard Family Floater suited them with better wellness perks and network hospitals. Their relatives in small towns, however, chose Chola MS because of the broader rural hospital network and lower premiums.


Coverage Differences: Is One More Comprehensive?

  • Bajaj Allianz scores higher on wellness, add-ons (critical illness, maternity, international cover), higher sum insured limits, and wellness rewards. It’s better suited for those needing custom covers.
  • Chola MS is better in terms of affordability, AYUSH treatment coverage, and speedy settlement. It is simpler and economical.

Others are Asking

Which insurer has a better availability of network hospitals in rural areas?
Chola MS covers more than 10,000 listed hospitals, particularly in remote and tier-2 or 3 locations. Bajaj Allianz has good presence in metros and big cities.

Fun Fact:
In 2025, the proportion of health claims settled cashless at network hospitals in India was more than 70 percent, indicating an increase in digital adoption.


Claim Settlement & Customer Experience

Both Bajaj Allianz and Chola MS have a good claim settlement ratio and have good digital claim processes. The difference is, however, in customer service and experience:

  • Bajaj Allianz: Rapid response teams, mobile application tracking and 24x7 support.
  • Chola MS: Majority of claims settled within 1 business day; helpline available to all policyholders in various languages.

In 2024, Bajaj Allianz was marginally better in metro cities and Chola MS had better customer satisfaction ratings in the rural areas as per independent surveys.


Exclusions and Special Waiting Period

The similar exclusions by both insurers include cosmetic procedures, injuries caused by illegal activities, and treatments not advised by a doctor. Bajaj Allianz is the only company that has longer waiting periods on some of the lifestyle diseases on some of its plans. Chola MS is more restrictive on sub-limits on cheaper plans.


People Also Ask

Is it possible to transfer my policy between Bajaj Allianz and Chola MS?
Yes, you can transfer health insurance between one insurer to another according to the IRDAI rules. This enables one to continue the accrued benefits like waiting period credits.

Expert Insight
Bajaj Allianz is the best in terms of maximum coverage and urban hospitals. Chola MS is a good option among affordable health insurance to young families or rural dwellers in 2025, says a health insurance broker.


Short Summary / TLDR

  • Bajaj Allianz Health Insurance: More focused on urban, high-coverage, tailor-made needs, more wellness-rewards, higher premiums.
  • Chola MS Health Insurance: Best in terms of affordability, quick claims, more rural hospitals, covers AYUSH, lower sum insured.

Both are the leading health insurance providers in India by 2025. Compare premium, features, and network coverage using online marketplaces and then make a final decision.


FAQs

Which company will have a superior claim settlement ratio in 2025?
The two are over 95 percent. Bajaj Allianz 97 percent, Chola MS 96 percent in 2024.

Is it possible to Cancel Bajaj Allianz or Chola MS health insurance online?
Both have paperless online purchasing, instant quotes, and online policy issuance.

Does Bajaj Allianz and Chola MS insurance cover COVID and critical illnesses?
Most plans cover COVID-19 when hospitalisation is needed. Both insurers offer critical illness cover as an add-on rider.

Who is Chola MS Health Insurance suitable to?
Young professionals, low-claim families, and those who require greater access to rural hospitals at affordable premiums.

Does it include an annual health check-up?
Both have free or discounted annual health check-ups based on plan and sum insured.


Sources

  • Official websites: Bajaj Allianz General Insurance, Chola MS General Insurance
  • Public settlement of claims, and professional reports in the industry 2024-25

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Jyoti P 66 days ago
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The claim took longer than expected and tracking progress online wasn’t clear. The rest of the process was fine.

Sanjay D 68 days ago
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Bought my policy in just a few clicks. No calls, no forms — loved how fast and digital everything was.

Naveen K 129 days ago
App Would Be Great
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The site works well but a mobile app would make things easier. Hope it's coming soon.

Anil R 129 days ago
Claim Steps Confusing
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Claim process wasn't clearly explained. I had to call support multiple times to understand the next steps.

Sheetal V 163 days ago
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Rajeev M 195 days ago
Confusing OPD Details
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Kiran B 52 days ago
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The policy was issued quickly, but the documents arrived on email after 2 days. Expected them sooner.

Kanchana R 294 days ago
Pre-Existing Not Covered
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Haritha M 442 days ago
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Yusuf Q 477 days ago
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I had a premium-related query and the team responded within 10 minutes. Very helpful and polite support.

Zoya F 483 days ago
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Mohit T 491 days ago
Maternity Add-On Info Missing
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Written by Prem Anand, a content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors.

Who is the Author?

Prem Anand is a seasoned content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors. He has a strong command of industry-specific language and compliance regulations. He specializes in writing insightful blog posts, detailed articles, and content that educates and engages the Indian audience.

How is the Content Written?

The content is prepared by thoroughly researching multiple trustworthy sources such as official websites, financial portals, customer reviews, policy documents and IRDAI guidelines. The goal is to bring accurate and reader-friendly insights.

Why Should You Trust This Content?

This content is created to help readers make informed decisions. It aims to simplify complex insurance and finance topics so that you can understand your options clearly and take the right steps with confidence. Every article is written keeping transparency, clarity, and trust in mind.

🏅 This content follows Google's People-First Content Guidelines

Based on Google's Helpful Content System, this article emphasizes user value, transparency, and accuracy. It incorporates principles of E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness).

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