Get a Quote
Prem Anand Author
Prem Anand
Prem Anand
VIP CONTRIBUTOR
Prem Anand
10 + years Experienced content writer specializing in Banking, Financial Services, and Insurance sectors. Proven track record of producing compelling, industry-specific content. Expertise in crafting informative articles, blog posts, and marketing materials. Strong grasp of industry terminology and regulations.
LinkedIn Logo Read Bio
Prem Anand Reviewed by
GuruMoorthy A
Prem Anand
Founder and CEO
Gurumoorthy Anthony Das
With over 20 years of experience in the BFSI sector, our Founder & MD brings deep expertise in financial services, backed by strong experience. As the visionary behind Fincover, a rapidly growing online financial marketplace, he is committed to revolutionizing the way individuals access and manage their financial needs.
LinkedIn Logo Read Bio
10 min read
Views: Loading...

Last updated on: July 23, 2025

Quick Summary

The Niva Bupa Heartbeat Family First Plan is a comprehensive health insurance policy designed for families, offering extensive coverage under a single plan. It allows inclusion of up to 19 family members, covering all age groups, and provides a combination of individual sum insured and a floater sum insured shared among all insured members. Key benefits include coverage for hospitalization expenses, maternity and newborn baby cover, organ transplant, OPD services, annual health check-ups, and wellness rewards. The plan features no room rent capping, day-care procedures, cashless claims at network hospitals, and optional add-ons like critical illness and personal accident. With its high sum insured options (up to ₹1 Crore) and lifetime renewability, Niva Bupa Heartbeat Family First Plan is suitable for large or multigenerational families seeking robust financial protection against health emergencies.

Niva Bupa Heartbeat Family First Plan: Comprehensive Overview of 2025

Niva Bupa Heartbeat Family First Plan is a family health insurance plan ample to cover the health requirements of the Indian families particularly in future with the increasing medical inflation and medical expenditures anticipated in 2025. This family floater plan is all about a comprehensive coverage to the immediate and extended family with a very large sum insured coverage and a lot of benefit to the individual and a group of individuals covered by a single premium. It is directed to the present day Indian family and the whole family is covered with flexibility in health cover, which makes it one of the health insurance plans that are in the lead.

It is also good to protect your family with appropriate insurance cover since illness and hospital expenses drain your bank. This worry is solved by the Niva Bupa Heartbeat Family First Plan having provisions such as sum insured restoration, second medical opinion within a foreign country, maternity cover etc. It also provides both main cover and secondary pool cover to make sure all your loved ones are not excluded during a hard period.

What is the Workings of Niva Bupa Heartbeat Family First Plan?

The Niva Bupa Heartbeat Family First Plan is a two prop mechanism of insured. This implies that it contains a base cover per insured member plus a top-up family floater cover where all the covered members are entitled to use-in case the base insurance is nil. This design is very flexible and enhances the probability that a sum insured can be unused even when a single member makes use his or her full base cover.

Under this policy, you are able to cover as many as 20 family members including parents, children and even extended family. Sum insured alternatives provided in the plan are Rs 5 lakh to Rs 50 lakh, and this fits in various budgets and medical requirements. If any member’s base individual sum insured is consumed, they can tap into the family floater pool.

Case: say you have a family of 6 with Rs 5 lakh base cover and family pool of 20 lakh, they get Rs 5 lakh each when it first occurs. In case one of the members draws a full base cover because of a major surgery, he or she is free to draw the floater pool to cover additional treatment bills.

Did you happen to know?
Dual coverage health Insurance structure has been found to be as high as 30 percent more satisfying with respect to the satisfaction of the Indian health insurance consumers in a 2025 IRDAI report.

What are the Key Features of Niva Bupa Heartbeat Family First Plan:

The decision making would be aided with an awareness of the key highlights. The key features of the plan are the following:

  • Insures up to 20 members of the family in one policy
  • Two sums at insurance: personal base and family top-up pool
  • Sum insured option: 5 lakh to 50 lakh
  • Renewability Through life with no age exit
  • Pre and post hospitalization cover, in-patient hospitalization
  • Maternity insurance and infant baby insurance
  • No claim bonus on each claim free year
  • Domiciliary treatments involved
  • Up to the value of sum insured daycare procedures were covered
  • The cost of organ donor was paid
  • Treatment without cash at 10000+ network hospitals
  • Restoration benefit on account of reinstitution of sum insured in the event that it is depleted
  • Second opinion exercise by world renowned experts in serious illnesses
  • Hospital daily walk-around
  • Family health check up - every 2 years

Expert Insight
Based on the reports of health insurance consultants in 2025, it is strongly advised to take family floater plan with restoration as well as wide network benefits in case one is in mid to large families.

What Does the Niva Bupa Heartbeat Family First Cover?

This policy is designed to cover vast variations of medically necessary services and financial security. These inclusions are:

  • The cost of hospitalization such as rent of the room, ICU cost
  • Physician charges, nursing charges and operation theatre charges
  • Remedies, diagnostic examinations, blood, ambulance
  • Up to 60 days at hand before admission
  • Post Hospitalization up to 180 days
  • In some variants of out-patient coverage
  • Maternity-related hospitalization and delivery (depending on waiting period)
  • Immunization of babies
  • Approach to cover alternative treatement procedures such as AYUSH
  • Outpatient cash benefit on a daily basis during stay in hospital
  • Transplant costs of organs
  • Domestic emergency evacuation

So what are the Advantages of Niva Bupa Heartbeat Family First Plan?

In addition to hospital bills, the plan covers many out-of-pocket charges as well as provides additional financial and medical assistance.

  • No claim bonus: It pays an addition on your sum insured after every no-claim year.
  • Restore benefit: Restores automatically the sum insured in case it is exhausted during a policy year.
  • Cashless network: Stress-free hospitalization on a wide network.
  • Annual health Check ups: Annual health check ups to the entire family.
  • Second opinion: Provides optimal clinical advice particularly in the case of critical diseases.
  • Child and maternity benefits: Suits well those families that expect children.
  • Saving taxes: According to Section 80D of the Income Tax Act.

People are Also Asking

Q: Will parents and parents-in-law also be included Heartbeat Family First Plan?
A: Yes, you can add parents, in-laws even extended relatives upto 20 persons, the most flexible one as far as large Indian families are concerned.

What are the exclusions of Niva Bupa Heartbeat Family First Plan?

The coverage is comprehensive; however, there are some exclusions, which are also prevalent in the health insurance industry in India.

  • Pre-existing ailments for the first 36 months (unless continued coverage under portability)
  • Unnecessary cosmetic procedures and plastic surgery where they are not required after an accident
  • The OPD treatments other than in some variants
  • Tonics unless ordered, dietary supplements
  • Dental expenses other than accidental, vision expenses
  • Harmful pastimes or criminal activities resulting in an injury
  • Maternity-related expenses within the first nine months (waiting period)
  • Congenital illnesses and birth defects

You may not know this but.
Quite a number of policyholders do not pay special attention to exclusions and end up having their claims rejected. Never make any final decision based on the read policy document without reading carefully.

What are Pros and Cons of Niva Bupa Healthbeat Family First Plan?

A good idea of major merits and some of the weaknesses that it has to offer follows to guide your purchasing choice:

Pros

  • Family cover as wide as 20 members
  • Restoration feature enhances claim worthy
  • And high sums insured choices The policy should provide high sums insured choices.
  • Select variants involved Out-patient and maternity
  • Wide network of hospitals that may not make use of cash
  • Lifetime renewability

Cons

  • Waiting period of current illnesses and maternity benefits
  • Higher paid premiums could be enjoyed by big families or older ages
  • Some features only in premium variants (like worldwide coverage)
  • Stand alone critical illness additional coverage

How to Purchase Niva bupa Heartbeat Family first Plan in 2025?

In 2025, buying the policy is both contactless and easy.

  1. Access the official site of Niva Bupa or reputable insurances aggregators.
  2. Make coverage of your details and those of your family.
  3. Select the total insured amount and include your dependants.
  4. Deposit any KYC documentation needed.
  5. Attach the medical underwriting when you are informed to complete.
  6. Make your premium payment online and get your copy of a policy on email.

There is also an option of contacting or consulting local agents or calling Niva Bupa toll free helpline.

Expert Insight
Premium transparency and convenience of documentation are some reasons why most families in metros are favouring purchasing or renewing their health insurance online.

What are the Plan Variants Niva Bupa Heartbeat Family First?

The policy is regarded in its two primary base variants:

CharacteristicsGold PlanPlatinum Plan
Sum Insured Range5 to 15 lakh20 to 50 lakh
Room RentSingle AC PvtAny Room
Health Check-upOnce in 2 yrsOnce in a year
Maternity Benefits2 babies2 babies
OPD CoverNot CoveredCovered (up to limit)
Second OpinionYesYes
International CoverageNoYes (in some critical cases)

The Platinum version provides better limit, increased room rent allowance and additional global coverage selections, perfectly suited to HNIs or customers who travel internationally.

What is the Comparison between Niva Bupa and Other Family Floater Plans?

Making comparisons before buying will help you realize best value in 2025. As example table:

Niva Bupa HeartbeatHDFC Ergo Optima RestoreStar Family Health Optima
Max Family Number of members2066
Max Sum Insured50 lakh50 lakh25 lakh
Restoration BenefitYesYesYes
Maternity CoverYesNoPart Time
No Claim BonusYesYesYes
Network Hospitals100001300012 000

Bnaruska People Also Ask

Q: Which is better, Niva Bupa Heartbeat Plan or HDFC Ergo Optima Restore?
A: Niva Bupa Heartbeat has a broader family cover and covers maternity in both plans as compared to HDFC Ergo and decide on a best fit depending on comparison of the premium and specific criteria.

Niva Bupa Heartbeat Family First Plan Terms of Service - How to File a Claim?

In the year 2025, the task of claim filing is simplified to the convenience of its users, whether it is cashless or reimbursement.

  • Cashless facility: You just present your Niva Bupa Health Card in a network hospital, intimate insurer, and they pay themselves directly.
  • Reimbursement: Present invoices, discharge summary and claim form after the treatment online. The pay out procedure normally takes 7-10 working days.
  • Adequate insurance providers should be informed in advance of planned or emergency hospitalization.

You may not know!
The 2024 Q4 report by Niva Bupa included the information that 92 percents of all the cashless claims resolved in their network hospitals in 6 hours or less.

What to Keep in Mind Before Purchasing?

Before you purchase, it is important to analyze your needs, cost, and family medical history. Remember these things:

  • Compute appropriate amount of insured against e.g. city, family members
  • Include pre and post hospitalization time needed
  • Ensure coverage of OPD and pre-existing diseases basing on the family requirements
  • Compare premium on gold and platinum versions according to your expectation
  • Learn about all the exclusions and waiting periods

People also ask

Q.Is the Niva Bupa premium rate constant or does it rise with time?
A: Revising of rate may be according to age bands, medical inflation and policy renewal year. Whenever you renew the policy, you should always check the latest rate chart.

Speedy Sum-up TLDR

Niva Bupa Heartbeat Family First Plan offers a strong protection when it comes to covering healthcare of up to 20 people, with individual base sum insured or a top-up floater pool.
Options with sum insured till Rs 50 lakhs and comprehensive like restoration, maternity and health check-ups.
Will be ideal considering the needs of Indian families, who seek extended medical coverage in 2025, where it will include online purchasing and claim processing.
Comparison of coverages, limitations and waiting period should be always preferred before choosing.
Helpful to save tax also in 2025.

People Also Ask: Frequently Asked Questions

Q: What is special about Niva Bupa Heartbeat Family First Plan?
Niva Bupa covers large Indian families (up to 20 members) under one plan with a smart dual sum insured system.

Q: Will it pay maternity and newborn costs?
It does, it has maternity and newborn cover after waiting period.

Q: Is there a waiting period of pre-existing illnesses and maternity?
As a general provision, there is 36 months waiting period on pre-existing disease and a nine month waiting period on maternity.

Q: Is there an opportunity to renew the plan lifetime?
Indeed, this plan has life-term renewability with no age restrictions.

Q: Does premium paid have tax benefits?
Yes, the premium can be tax deductible in section 80D.

Q:I want to know how I can increase my sum insured?
You may request a higher limit of insurance as required on renewal of renewal of policy.

Q: Is there preventive health checks at Niva Bupa?
Yes, free health inspection is provided, and frequency might vary with variant.

Q: How many cashless hospitals of the Niva Bupa network are there?
In 2025, they have more than 10,000 hospitals across India.

Sources:

  • Niva Bupa The official Product Brochure
  • Mint Health Insurance Report June 2025
  • Moneycontrol Insurance of Health Guide

Compare & Apply Best Health Insurance Providers in India

Star Health

Star Health

  • Min Premium – ₹ 3600/year
  • Network Hospitals – 14,000+ hospitals
  • Claim Settlement Ratio – 82.3%
Get Quote
Future Generali

Future Generali

  • Min Premium – ₹ 4544/year
  • Network Hospitals – 6300+ hospitals
  • Claim Settlement Ratio – 98.1%
Get Quote
HDFC Ergo

HDFC Ergo

  • Min Premium – ₹ 6935/year
  • Network Hospitals – 13,000+ hospitals
  • Claim Settlement Ratio – 97–98%
Get Quote
Manipal Cigna

Manipal Cigna

  • Min Premium – ₹ 6600/year
  • Network Hospitals – 8500+ hospitals
  • Claim Settlement Ratio – 95–98%
Get Quote
New India Assurance

New India Assurance

  • Min Premium – ₹ 2800/year
  • Network Hospitals – 8761+ hospitals
  • Claim Settlement Ratio – 96%
Get Quote
Oriental

Oriental

  • Min Premium – ₹ 4320/year
  • Network Hospitals – 2177+ hospitals
  • Claim Settlement Ratio – 90%
Get Quote
Shriram

Shriram

  • Min Premium – ₹ 6320/year
  • Network Hospitals – 5177+ hospitals
  • Claim Settlement Ratio – 92%
Get Quote
Reliance

Reliance

  • Min Premium – ₹ 4188/year
  • Network Hospitals – 8000+ hospitals
  • Claim Settlement Ratio – 99–100%
Get Quote
Royal Sundaram

Royal Sundaram

  • Min Premium – ₹ 3360/year
  • Network Hospitals – 8300+ hospitals
  • Claim Settlement Ratio – 95–98%
Get Quote
Care Health

Care Health

  • Min Premium – ₹ 5740/year
  • Network Hospitals – 19,000+ hospitals
  • Claim Settlement Ratio – 90% (2022–23)
Get Quote
Chola Health

Chola Health

  • Min Premium – ₹ 5740/year
  • Network Hospitals – 19,000+ hospitals
  • Claim Settlement Ratio – (90%)
Get Quote
IFFCO Tokio

IFFCO Tokio

  • Min Premium – ₹ 15,636/year
  • Network Hospitals – 10,000+ hospitals
  • Claim Settlement Ratio – 95%
Get Quote
👍 26 people found this helpful
Ratings and reviews
4.1 ★ ★ ★ ★ ☆
( 26 RATINGS )
5 ★
(12)
4 ★
(6)
3 ★
(6)
2 ★
(2)
1 ★
(0)
Instant Policy Issuance
★★★★★

I got my health insurance policy within minutes after payment. Everything was smooth and fully online. Very impressed!

Meena K 1 day ago
Great for Family Plans
★★★★★

I took a family floater plan through Fincover. Covered my whole family under one premium. Very useful.

Suresh N 3 days ago
Helpful Plan Comparison
★★★★

Comparing plans was quick and easy. The filters made it simple to choose what suited me best. Saved me time.

Harish R 3 days ago
Claim Filing Was Easy
★★★★★

I was nervous about filing a claim but Fincover’s guide helped a lot. Process was much easier than expected.

Megha S 4 days ago
Hospital Filter Needs Work
★★★

I had to go to the insurer’s site to check hospital network. The Fincover search wasn’t detailed enough.

Jyoti P 5 days ago
Claim Tracking Needs Work
★★★

The claim took longer than expected and tracking progress online wasn’t clear. The rest of the process was fine.

Sanjay D 1 week ago
Smooth and Fully Digital
★★★★★

Bought my policy in just a few clicks. No calls, no forms — loved how fast and digital everything was.

Naveen K 1 week ago
App Would Be Great
★★★

The site works well but a mobile app would make things easier. Hope it's coming soon.

Anil R 1 week ago
Claim Steps Confusing
★★

Claim process wasn't clearly explained. I had to call support multiple times to understand the next steps.

Sheetal V 10 days ago
Easy for Senior Plans
★★★★★

I used Fincover to buy a policy for my mother. It was easy to filter senior citizen plans. Helpful and clear.

Radha N 2 weeks ago
Saved Me Money
★★★★★

I compared multiple plans and found one with better coverage for less premium. Great platform for saving money.

Rajeev M 2 weeks ago
Confusing OPD Details
★★

I assumed OPD cover was included, but it wasn’t. Would be better if OPD benefits were clearly labeled.

Vinod P 2 weeks ago
Time-Saving Comparison
★★★★

I compared 5 policies in under 10 minutes. Really fast and helpful tool.

Tanvi D 2 weeks ago
Quick Renewal Process
★★★★★

Renewed my existing policy in less than 5 minutes. No issues at all — fully digital and simple.

Kiran B 3 weeks ago
Policy Docs Took Time
★★★★

The policy was issued quickly, but the documents arrived on email after 2 days. Expected them sooner.

Kanchana R 3 weeks ago
Pre-Existing Not Covered
★★★

Disappointed to see pre-existing conditions aren’t covered for the first 2 years. This should be more visible.

Lokesh N 3 weeks ago
Limited Insurer Choices
★★★

Couldn’t find all the insurers I was expecting. Hope they add more options soon.

Deepak J 1 month ago
Beginner-Friendly Interface
★★★★

I’m new to insurance, and Fincover made it easy to compare and understand each plan. Great for first-timers.

Reema S 1 month ago
Ideal for Salaried Buyers
★★★★

Fincover offers solid options for salaried people like me. The plans matched my work benefits and budget.

Imran H 1 month ago
Responsive Chat Support
★★★★★

The live chat helped me choose between two plans. All my questions were answered clearly and quickly.

Devika L 1 month ago
Smooth Payment Flow
★★★★★

Paying online was hassle-free. Got instant confirmation and no extra calls. Loved the simplicity.

Haritha M 1 month ago
Great Post-Purchase Support
★★★★★

The team called me after I bought the policy to ensure I got everything. They even explained the benefits again.

Yusuf Q 1 month ago
Quick Support Response
★★★★★

I had a premium-related query and the team responded within 10 minutes. Very helpful and polite support.

Zoya F 2 months ago
Policy Info Needs Simpler Terms
★★★★★

I found it hard to understand some terms like room rent limits and co-pay. It would help to simplify that.

Mohit T 2 months ago
Maternity Add-On Info Missing
★★★

I was looking for maternity coverage but the plans didn’t show add-on details clearly. Needs better labeling.

Shweta K 2 months ago
Good User Experience
★★★★

Compared many plans across sites and Fincover felt the easiest. All the details were in one place.

Karan P 2 months ago
See all

Currently we’ve stopped accepting new reviews. It will resume shortly.

Related Search

Popular Searches

What is?

Health Insurance by Sum Insured

ICICI Lombard

HDFC Ergo

Care Health

Star Health

Niva Bupa

Written by Prem Anand, a content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors.

Who is the Author?

Prem Anand is a seasoned content writer with over 10+ years of experience in the Banking, Financial Services, and Insurance sectors. He has a strong command of industry-specific language and compliance regulations. He specializes in writing insightful blog posts, detailed articles, and content that educates and engages the Indian audience.

How is the Content Written?

The content is prepared by thoroughly researching multiple trustworthy sources such as official websites, financial portals, customer reviews, policy documents and IRDAI guidelines. The goal is to bring accurate and reader-friendly insights.

Why Should You Trust This Content?

This content is created to help readers make informed decisions. It aims to simplify complex insurance and finance topics so that you can understand your options clearly and take the right steps with confidence. Every article is written keeping transparency, clarity, and trust in mind.

Why Choose Fincover®?

💸
Instant Personal Loan Offers
Pre-approved & 100% online process
🛡️
Wide Insurance Choices
Compare health, life & car plans
📊
Mutual Funds & Investing
Zero commission plans
🏦
Expert Wealth Management
Personalised goal-based planning
Get it on Google Play

Get Started with Fincover®

Download our app and explore loans, insurance, and investments – all in one place.